Submit a freight claim

STEP 1 OF 5

Shipment

Your full name

Email address

Phone number

Bill of lading (BOL) number

Date of shipment

Shipment payment method

STEP 2 OF 5

People involved

Shipper — Name

Shipper — Full address

Shipper — Contact person

Shipper — Phone

Shipper — Fax (optional)

Shipper — Email

Consignee — Name

Consignee — Full address

Consignee — Contact person

Consignee — Phone

Consignee — Fax (optional)

Consignee — Email

STEP 3 OF 5

Incident & evidence

Commodity / goods

Quantity shipped

Shipment weight (include unit)

Type of claim

Lost pieces — quantity and description

Extent of damage

Claim amount (USD)

Supporting evidence

PDF, JPG, PNG or WebP. Maximum 2 MB per file. Combine additional photos into a PDF if needed.

Cost invoice supporting the value of the lost or damaged goods *

Repair / replacement estimate or invoice (if available)

Available photographs

STEP 4 OF 5

Agreements & signature

Read the complete agreements above. Confirm the signer identities and acceptances before adding signatures. Dates are recorded automatically when each document is signed.

Claimant — full name

I intend the signature I draw or upload to be my signature on this claim. *

I agree to be contacted about this claim. *

STEP 5 OF 5

Review & send

Review your information and signatures. Editing your answers will require you to sign again so your signatures match the final information.

Submitting this request does not automatically approve credit, settle a claim or create access to Supply Vision. Our team will review it and contact you.